New year, new problem. Depending on how you look at it.

The way most teams are running ABM is starting to show its age. CPAs are rising. Conversions are dropping. Nothing's really working the way it used to.

There are some obvious market shifts at play. Buying groups are bigger. Decisions take longer. And by the time intent signals appear, preferences are often already set. And yet, many ABM strategies are still optimized for precision at the moment of demand, instead of influence ahead of it.

This issue looks at structural shifts in how ABM can earn trust, build alignment, and create momentum earlier in the buying journey.

In this issue:

• ABM is shifting from targeting to influence
• Unpopular opinion: Hyper-personalization is actually bad
• The missing channel? Adding CTV & OTT to your ABM strategy



—Jay & Adam at FamousFolks
💼➡️💥

💥 MARKET MOVES:

ABM is shifting from targeting to influence

For years, ABM has been defined by who you target. In 2026, the advantage is shifting to how early you influence buying groups long before intent signals appear.

Research from Gartner, Google, and the LinkedIn B2B Institute all point in the same direction: B2B buying decisions are increasingly shaped before vendors can reliably detect intent.

Buying committees are getting larger and more distributed. Consensus takes longer. And by the time intent data lights up, preferences have often already formed. In other words, many ABM programs aren’t failing because they’re poorly targeted. They’re failing because they’re late.

Intent-based targeting: Late and fundamentally unable to make up ground.

Intent data still has value, but it captures activity once buyers are already deep into research, evaluation, and internal alignment.

ABM is expanding beyond precision targeting toward early-stage influence:

  • Shaping category perception before requirements are written

  • Building familiarity across entire buying groups, not just known contacts

  • Establishing credibility before sales outreach ever begins

Targeting alone doesn’t create preference. Influence does.

👉 Takeaway:

ABM programs built purely around intent are now structurally late to the deal.

Strengthening ABM in 2026 means investing earlier in memory, trust, and perception so when intent finally appears, you’re already the obvious choice.

🤝 When ABM shifts from targeting to influence, clarity becomes the real advantage.

Clear positioning. Creative that earns attention early. Messaging systems built to shape perception long before intent shows up.

That’s the work we do with B2B teams who want to stay ahead of the market.

If strengthening your ABM in 2026 is on your roadmap, we should talk.

✍️ THE MESSAGING LAB:


Unpopular opinion: Hyper-personalization is actually bad

OK, let’s get the heresy out of the way:

Hyper-personalization is being built into every martech platform, you will feel real pressure to implement it and it will drag down the effectiveness of your ABM strategy.

We said what we said.

Now for a slightly more nuanced explanation:

Hyper-personalization has become one of ABM’s most celebrated tactics. The more tailored the message, the thinking goes, the more relevant it feels. The more relevant it feels, the more likely it converts.

That logic isn't exactly wrong. But it is incomplete.

Hyper-personalization isn’t really bad, but how and when it’s being rolled out is. What’s missing is a layer that comes before it: alignment. Without a shared narrative to anchor the buying group, granular tailored stories fragment the understanding of the group, rather than uniting it.

In complex B2B deals, you’re not convincing individuals. You’re enabling consensus.

When ABM jumps straight to role-level or account-level messaging without first establishing a common point of view, three predictable effects show up:

  1. The story splinters
    Each stakeholder hears a version of your value that feels tailored to them, but those versions don’t always add up to the same thing. Individually relevant messages become collectively confusing. When buying groups compare notes, the brand feels inconsistent rather than adaptable.

  2. Message drift sets in
    Account-by-account customization slowly pulls the narrative off centre. Over time, marketing is no longer reinforcing a clear position in the market. It’s reacting to perceived preferences. The result is a brand that sounds different depending on who you ask and weaker because of it.

  3. Internal confidence drops
    Buying decisions stall when stakeholders can’t confidently explain the choice to one another. If your message can’t survive a boardroom conversation without slides, hyper-personalization has gone too far. Confidence move deals forward.

Hyper-personalization works When the buying group already shares an understanding of:

  • The problem you’re solving

  • The category you operate in

  • The role you play in that landscape

Then it can do what it does best:

  • Emphasize implications by role

  • Tailor examples by industry

  • Adjust depth by stage

The core story stays fixed. The emphasis shifts.

👉 Takeaway:

In 2026, strong ABM will be defined by how clearly a buying group can align around a single idea.

Hyper-personalization isn’t the enemy, but starting with it is. Align first. Then personalize.

🌋 DEMAND & GROWTH:

The missing channel? Adding CTV & OTT to your ABM strategy

Most ABM programs are built to convert demand that already exists. The problem is that most of your market isn’t buying.

Roughly 95% of B2B buyers are not in-market at any given time. Some have that number of active buyers as low as 2%. ABM teams know this intellectually, then ignore it tactically. They over-optimize LinkedIn, email, and sales outreach for the small slice of accounts showing intent, while leaving the much larger “future buyers” untouched.

CTV & OTT can generate awareness earlier in targeted segments and geographies, reducing the ever-rising costs of downstream conversion channels like Meta and LinkedIn.

A quick refresher: OTT is the content model. CTV is the big screen.

OTT (Over-The-Top) is streaming video delivered over the internet. Think Netflix, Hulu, Prime Video, YouTube TV.

CTV (Connected TV) is OTT watched on a television screen via smart TVs or streaming devices like Roku or Apple TV.

Your ABM strategy when you don’t have a channel to warm things up a little.

Why this channel is suddenly interesting for ABM:

It reaches buyers before intent exists
CTV & OTT is about shaping memory and perception early, so when intent finally shows up, your brand already feels familiar and credible. In long-cycle B2B deals, that head start matters.

It’s still underused in B2B
While Salesforce (with the help of Woody and Matthew) has taken the leap, most CTV & OTT budgets are controlled by B2C and D2C brands. That leaves space for B2B teams to stand out in high-attention environments where competitors are largely absent. Less noise. More impact.

Targeting is finally “good enough” for ABM
Modern CTV & OTT buying allows account and company-level targeting via first-party data, firmographic and industry layering, as well as tight geo targeting around office clusters.

It won’t replace LinkedIn for precision, but it doesn’t need to. Its job is presence, not personalization.

It strengthens everything downstream
When used properly, CTV & OTT lifts branded search in target accounts, engagement with ABM display and LinkedIn ads, and sales conversations.

When CTV& OTT does make sense in ABM

  • You’re running Tier 1 or Tier 2 ABM (roughly 50–500 accounts)

  • Your ICP is clearly defined

  • You can measure influence, not just leads

  • You’re launching a new POV, category, product, or repositioning

  • Sales and marketing are aligned on long-term impact, not weekly CPLs

When it doesn’t make sense

  • You need pipeline this quarter

  • Your ABM list is ultra-narrow (e.g. 10–20 accounts)

  • Your CRM and first-party data are messy or incomplete

  • You can’t explain success without a direct conversion

  • Your C-suite expects CTV & OTT to behave like paid search

In those cases, CTV & OTT won’t fail quietly. It’ll fail expensively.

👉 Takeaway:

CTV and OTT aren’t replacements for ABM fundamentals.

CTV doesn’t close deals. It reduces friction everywhere else. Used intentionally, they help ABM teams do what they rarely do well today: build memory before intent, trust before outreach, and momentum before sales ever picks up the phone.

🔥 FAMOUS TAKE:

The next ABM advantage won’t come from better tools. It will come from better timing.

Every team has access to the same platforms, data, and playbooks. The difference in 2026 will be who shows up early enough to shape perception, not just capture demand. Memory compounds. Late optimization doesn’t.

—Jay

Thanks for reading. You could be spending your time anywhere. We’re glad you’re here. 💥

—Jay & Adam

Heads Up: In each issue of B2BOOM!, we highlight services from our crew at FamousFolks or friends we trust. When you see the 🤝, it means we’re sharing something we genuinely back. We only shout out things we believe are truly valuable for your business. No shady promos, just stuff we stand behind.

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